- COCON
- COCON Roomserver
- COCON Roomconfigurator
- COCON MeetingManager
- Operator Application
- COCON Interpreter
- COCON Signage
- COCON Audio
- COCON Video
- COCON Nameplate
- Congressify
- Troubleshooting
- Webserver
- Configuration
- Hardware
- Manuals , guides & datasheets
- Audio
- Central equipment
- Confidea G3 - Wireless
- Nameplate
Troubleshooting
No. |
Problems |
Solutions |
---|---|---|
1. |
Boot without power signal |
|
2. |
There is no image output from IP-CAM 50 |
|
3. |
IP-CAM 50 image is severely delayed |
Please use 1080p or 720p 60/50 Hz signals rather than 25/30 Hz signals. |
4. |
Not working after changes to DIP Switch setting |
After completing DIP Switch setting, unplug and reconnect the power cord and turn on the machine to change the setting. |
5. |
IP-CAM 50 cannot be operated by remote control |
|
6. |
The device cannot be controlled with Codec |
1. Please consult the distributor to make sure the firmware version is the latest one. The steps to check version is as follows: 1.1 Press [MENU] on the remote control 1.2 Choose [Status] 1.3 Go to Page 5 of [System] 1.4 Make sure the firmware version is correct. 2. Make sure the connection is correct (RS-232/422 Input). 3. Make sure System Switch DIP 1 and DIP 3 are correct. |
7 |
The device cannot be controlled with RS-232/RS422 |
|
8. |
Whether the Internet can be used for operation |
Please refer to "Network Function Settings Description" on page 1 for the Internet usage |